Any organization is primarily interested in hiring someone who can help them accom-plish important tasks and solve problems.
In the positions you’ve held, you have no doubt done many jobs that have had a posi-tive impact on the organizations for which you have worked. Communicating thesetangible accomplishments is the best evidence that you are a highly effective employeeand that you can use your skills to achieve important results.
Yet, when you begin thinking about what you’ve done, you may find it difficult toremember your past achievements and contributions. For this reason, an importantstep in writing your resume is to take some time to develop a list of accomplishments.
GUIDELINES FOR PREPARING ACCOMPLISHMENTS
- State what you did briefly and clearly using strong action verbs.
- Specify the results or impact on the organization using numbers or percentageswhenever possible.
- Negotiated favorable lease agreements (new and renewal), maintaining a lowvacancy rate for the complex during a soft rental market.
- Communicated extensively with customers inquiring about a 150item productlist. This communication decreased the number of returned orders by 20percent.
- Wrote and edited monthly Human Resources Law Newsletter, distributed toall divisions keeping key personnel current with evolving case law inpersonnel arena.
- Coordinated various community groups for a major fund-raiser, increasingvolunteer participation by 35 percent over previous year.
- Planned and supervised special event for 100 people, coordinating all details.
- Initiated and implemented a strategy for consolidating computer operationsfrom three centers to two at a significant cost savings and without interruptingprocessing.
- Effectively evaluated thousands ofemergency calls, quickly setting prioritiesand re-evaluating them, resultingin 10-minute response time for criticalcalls