Hotel receptionists will be the frontline employees of hospitality business who take the responsibility of constructing a picture of their institution in their shoulder. They’re those that visitors and guests to meet and talk first be it for space reservation or another services which hotels provide. These receptionists must attend to clients’ needs and need to make sure their comfort during the stay. Building hotel’s standing and making guests see are the principal responsibilities of the customer support executives. In addition they must take comments or suggestions from clients when checking out to find out whether something is left out in their role to make guests comfortable. Additionally, the individual also has to be prepared to operate on any shift, weekends, and vacations.